In logistics, speed and availability are key factors. There is fierce competition for attracting new customers and keeping them is just as important. With SMS, you can launch notifications, reminders or alerts about packages and ordered products. Customers often overload customer service centres with enquiries about their product delivery and expected time of arrival. Adding SMS to the CRM system, the workload would be greatly decreased.
The financial services sector requires prompt, timely and efficient communication with clients, whether for the purpose of notification of financial opportunities or reminders and requests for action. SMS provides a fast and reliable method of client communication ensuring that providers can communicate regularly with clients to maintain a high level of client satisfaction and therefore retention. The financial sector, including banking, accounting, financial advisers and insurance all make good use of SMS for client communication.
Healthcare providers are actively using SMS to communicate effectively with patients, staff and suppliers. Providing the right level of service at the right time is key and keeping patients informed leads to their improved peace of mind. Whether you are a GP, dentist, optician, care provider or a manager within the healthcare industry, you will have a host of opportunities where SMS can improve communication and reduce the time lost by key personnel in missed appointments.
24X Ltd have been working with businesses in the leisure and hospitality industries since we first started in 2000. We work with some of the biggest names within the holiday, hotel, food, leisure and drink businesses. These businesses send a variety of messages from reservation confirmations to sales and marketing to value added services or offerings to increase sales and revenue.
For every type of trade there is an increasing need to keep in regular contact with prospects and clients. Text messaging is a most cost effective and time efficient method of communicating with your customer base whether that be for running promotions, keeping clients informed of new products or features or ensuring that they are kept fully informed on progress in connection with existing business. 24X has a large range of different businesses using our SMS services; from small organisations right through to medium and large firms. The following represents just some examples of how the different trades are making use of our SMS solutions:
SMS is one of the most effective methods of communication within the recruitment industry. Nearly every candidate has a mobile phone making SMS the perfect way of contacting them. Uses of SMS include inviting candidates for interviews, sending them date/time reminders and supplying feedback on the outcome of the interview. Using SMS reduces no shows, stops late timesheets and allows you to contact candidates and staff quickly.
Schools, colleges and universities need to communicate easily and cost effectively with students and parents. Text messaging allows students and parents to be kept fully informed on an individual/one to one basis or for communications which need to reach a large number of people within a very short period of time. For example, notification of sudden school closures due to bad weather or changes to timetables.
District and county councils run many services which require regular and timely communication with the users and providers of those services. For example, childrens' centres and childcare services; health advice services; mediation services as well as job centres, benefits offices and so on. Keeping users and providers informed of new services, changes and cancellations by text messaging has proved to be very popular as it is extremely cost effective and complies well with the tight budgetary controls in place within local government offices.
24X currently provides text messaging functionality to many system developers and suppliers who utilise our simple API or web service to achieve a fully integrated solution. Resellers are able to generate revenue on every message purchased by their customers. All that is required is the reseller's logo or company name and we will create a branded, self contained interface to enable the allocation of new accounts and for users to logon to the very powerful web sending interface. Credits can be purchased online via credit or debit card and 24X will pay you for every credit purchased on an ongoing basis, not just a one off payment. As a reseller, working with 24X means there is little or no development effort or ongoing maintenance in including text messaging functionality within your own system(s). This, together with the opportunity to achieve revenue through our attractive pricing model, has made the reseller option highly successful.